With Pan Pacific’s reputation in the hospitality industry, a staycation here warrants high expectations. A quick search of Pan Pacific Orchard, Singapore on TripAdvisor reveals a top 20 placing locally and hundreds of excellent reviews from travellers around the globe. But other than their renowned restaurant 10 at Claymore, I had no idea what to expect from staying here.
Pan Pacific Orchard, Singapore is a peaceful retreat tucked away from the bustle of Singapore’s iconic Orchard Road. It has a round-the-clock business centre, and it’s a sanctuary and gateway to a shopping paradise all rolled into one. Facilities are not limited to those on holiday because the Pacific Boardroom is available for businessmen who need to hold urgent meetings. In fact, the number of people dressed in suits here outnumbered those clad in weekend casual.
This, however, does not deter Pan Pacific Orchard, Singapore from providing for those on escapades. Facilities on site include a spa, Jacuzzi, sauna, steam bath, fitness centre and a mineral water swimming pool. I was curious to find out what else they had in store for us. Upon my arrival, the staff’s helpfulness and warmth quickly made me feel at home.
Other housekeeping services include a pillow menu which I feel is an extremely thoughtful idea for guests who have preferences for the material of their pillow. You can also keep yourself connected with the complimentary in-room high speed Internet access and local calls especially if on vacation.
As the sun sets, stroll down Orchard and take in the Christmas lights as they illuminate the town with a joyous atmosphere. Head into the nearby malls and check out year-end sales, or splurge on a dinner that you have been craving for a long time. Don’t worry about having nothing to do – you are situated in the heart of Singapore! And if you wish to pamper yourself, consider getting a package that includes club level benefits.
Our check-out time was extended to a commendable 4:00pm, and the liberty of having those extra hours enabled us to further utilise the facilities.
I was pleased when the staff on duty happily obliged to my request of having my juices mixed instead of single flavored. Not only was she accommodating, her attentive attitude also ensured that our drinks were continuously refilled.
In the morning, wake up to a dilemma because being a Pacific Club guest allows you to savour buffet spreads from both the Pacific Club Lounge and 10 at Claymore.
What impressed me the most was how the general manager personally replied to each and every customer’s feedback – everything was taken in stride, whether compliments or complaints. The quality of service offered is impeccable, and I love that the staff are not just working but are on a continuous mission to make every guest’s stay here a memorable one.
Because of how positive and dedicated the service team at Pan Pacific Orchard, Singapore is, a staycation here is bound to raise your expectations in future. We are thankful to have experienced the hospitality here, and would surely recommend it to anyone planning a weekend getaway.
For more information on the different types of rooms and suites, as well as upcoming promotions and packages, visit their website. From now until the end of the year, you can soak in the festive spirit when you book The Great Christmas Escape.
Address: 10 Claymore Road, Singapore 229540
Contact Number: +65 6737 0811
This post was brought to you by Pan Pacific Orchard, Singapore.
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